Shipping costs for orders made through the Hops website are calculated based on the total weight of the packaged order and calculated against the cost per kilogram to send to the destination.

See table to the right for a general breakdown of the costs and delivery time in shipping to our accepted delivery countries.

Shipping costs are subject to change without notice.

Bulk Orders

For orders of three pairs of shoes or more, please contact us prior to ordering so that we can arrage the most cost effective shipping solution for you.

Returns

Any product that is considered faulty by the customer who purchased the goods must make contact through email to customer@hops.net.au within 21 days of purchase. A photo of any faulty goods needs to be sent in this email to Hops in order to evaluate the fault. If the product is deemed to have a manufacturing defect, a replacement product will be shipped to the customer.